A – E

Addon – additional, often supplemental product offered to a customer when they purchase the main product. 

Academy the vendor resources provided by CopeCart experts and available through the Vendor backend:

Affiliate – a user registered at CopeCart who sells products of other people (i.e., Vendors) via the special link and receives an established commission for it. Affiliates cannot create/establish their own products. The affiliate account is free of charge.
Read more: User Types at CopeCart, Affiliate Management 

Apple Pay – a payment solution that performs instant one-click payments. Apple Pay should be preconfigured on the customer’s device in order to be used.

Chargeback – a process of reversal of funds, initiated by a buyer or issuing bank.  
Read more: Chargeback policy at CopeCart 

Direct debit – same as SEPA.

English version – the Help Section of CopeCart is available in English, too:

English language

F – J

Google Pay – a payment solution that performs instant one-click payments. Google Pay should be preconfigured on the customer’s device in order to be used.

Installment – a payment plan according to which a product price is split to a fixed number of amounts that are paid in established intervals.

IPN notification – a message sent automatically to a preconfigured system when triggering actions like product purchase, customer registration, chargeback, refund, order cancellation, or subscription termination happen. 

JVP (Joint Venture Partner) – another Vendor who was invited to contribute to product development as a partner and receive their respective share for it.
Read more: JVP at CopeCart 

K – O

Logisticians – Affiliates with extended permissions whose task is to maintain and track all the shipping activities.
Read more: Affiliate Management 

Microsoft Pay – a payment solution that performs instant one-click payments. Microsoft Pay should be preconfigured on the customer’s device in order to be used.

One-time payment – a type of payment plan when the customer is required to pay the whole product price at once.

P  – T

Payment method – the way in which a buyer chooses to pay for the purchased products. CopeCart supports SEPA, SOFORT, PayPal, VISA/MasterCard, and invoice payment methods.
Read more: Payment Methods at CopeCart, How to Change a Payment Method, Invoices at CopeCart 

Payment plan – the algorithm of charging a buyer with payments. CopeCart supports one-time, installment, and subscription payment plans.

Payout – the amount of money that a Vendor and/or Affiliate has earned and receives according to an individually established schedule. The minimum payout amount is €50.
Read more: Payout Process at CopeCart 

Payout interval – a fixed time period that defines the regularity of payouts. It can be set to weekly, biweekly, and monthly.

Refund – the process of return of the transaction amount to the buyer. Refunds are initiated by the Vendor or by CopeCart on the Vendor’s behalf.
Read more: Refund Policy at CopeCart 

Sellers – Affiliates with extended permissions whose task is to sell products via Phone Offer (Telesales, Telemarketing) feature.
Read more: Affiliate Management, Phone Offer feature.

SEPA limit – by default, if the order amount exceeds €500, payment with SEPA is unavailable.

Subscription – a payment plan that consists of recurring fixed payments and has no expiration date.

Subscription cancellation – the process of terminating a subscription payment plan that can be initiated at any time.

Support email address – a Vendor's email where customers can send their questions and requests to. The support email is entered in a corresponding field in the Account settings.
The vendor can set their personal email used for registration as a Support email, or use a specific email created for support requests. This email will be displayed at a Checkout and Thank you pages.

Thank you page – the page a customer is redirected to after the product purchase. The Vendor creates and configures this page so that it provides access to the product and (if any) supplemental information. If a Vendor does not create this page, a default thank you page provided by CopeCart is used.  

U  – Z

Upsell an additional product offered to a customer after they have purchased the main product.
Read more: How to Configure an Upsell Page 

Vendor – a registered user at CopeCart who establishes (creates) products and sells them. The vendor account is free of charge.
Read more: User Types at CopeCart

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